Before proceeding, ensure all browser windows and tabs are closed. Then, open a new tab and follow the instructions relevant to your device:

Desktop Computer:

  • Press Ctrl + F5.

Laptop:

  • Press Ctrl + Fn + F5.

Mac:

  • Press Command + Shift + R or Command + Option + R.

If the issue persists, try the following steps based on your browser:

Chrome Users Chrome logo

  1. Press Ctrl + Shift + Del (or Cmd + Shift + Delete on a Mac).
  2. Choose "All time" from the drop-down menu next to Time range.
  3. Ensure the box next to Cached images and files is checked, then click "Clear data."

Firefox Users Firefox logo

  1. Press Ctrl + Shift + Del (or Cmd + Shift + Delete on a Mac).
  2. Select "Everything" from the drop-down menu next to Time range to clear.
  3. Check the box next to Cache, then click "Clear now."
  4. Close and reopen Firefox.

Safari Users Safari logo

  1. Press Cmd + , to open preferences.
  2. Navigate to the Advanced tab.
  3. Check the box next to "Show Develop menu in menu bar" at the bottom.
  4. Click on "Develop" in the Safari menu and choose "Empty Caches."

Edge Users  Edge logo

  1. Press Ctrl + Shift + Del (or Cmd + Shift + Delete on a Mac).
  2. Ensure the checkbox next to Cached data and files is checked, then click "Clear."
  3. Close and reopen Microsoft Edge.

Following these steps should help resolve caching issues on your browser.


Last modified: Wednesday, 27 March 2024, 08:26